1. How can I place an order for delivery or pickup?
Ans. You can place an order via our website, mobile app, or by calling 0335-7555722.
For nationwide delivery, please order through the website under the nationwide category.
2. Is dining available at all branches?
Ans. Yes, dining is available at our all branches except Scheme 3 branch Rawalpindi.
What are your Branches timings?
Ans. Our branches operate from 10:00 AM to 1:00 AM.
4. Do you accept Online Transfer?
Ans. No, we cannot accept online transfers for local orders.
5. Do you deliver Ice Cream?
No, Ice Cream is only available for pickup.
6. How can I collaborate with Crumble or apply for sponsorship opportunities?
Ans. For all sponsorship and collaboration inquiries, please contact our marketing team on email at marketing@crumblepakistan.com
7. How long do cookies stay fresh?
Ans. Our cookies stay fresh upto 24 hours in standard local packaging, and 10 to 11 days in premium airtight packaging for nationwide orders.
8. Are your ingredients halal certified?
Ans. Yes, we use ingredients sourced from Pakistani brands that are halal certified, including sugar, butter, peanuts, and chocolate.
9. Can I order for an event, stall or bulk quantity?
Ans. For event, stall or bulk orders, please contact our sales team on email at sales@crumblepakistan.com.
10. Is same-day delivery available if I order now?
Ans. Yes, same-day delivery is available for local orders. For nationwide orders, delivery takes 3 to 7 working days.